Effective Date: 1/1/2026
Last Updated: 1/1/2026
Who We Are
Hoyt Arbor Care LLC (“Company,” “we,” “our,” or “us”) operates the website:
We provide professional arboricultural and tree care services including tree removal, pruning, environmental consulting, tree preservation, soil testing, and related services.
For privacy-related inquiries, you may contact:
Hoyt Arbor Care LLC
Website: https://www.hoytarborcarellc.com
Phone: (907)988-4546
Email: consult@hoytarborcare.com | trees@hoytarborcarellc.com
Business Address: 6945 Whitehall St Anchorage, AK 99502, USA
What Personal Data We Collect and Why We Collect It
We collect personal information necessary to operate our business, provide services, and improve our website.
Information You Provide Directly
When you contact us, request an estimate, or schedule services, we may collect:
- Full name
- Email address
- Phone number
- Property address
- Project details
- Any additional information you provide voluntarily
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process personal data based on:
- Consent (when you submit a form)
- Contractual necessity (to provide requested services)
- Legitimate business interests (responding to inquiries and improving services)
- Legal obligations (tax, accounting, regulatory compliance)
We do not intentionally collect sensitive personal data (such as health data, racial data, or biometric data).
Comments
If comments are enabled on our website, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.
Media
If users upload images to the website, images may be publicly accessible. Users should avoid uploading images with embedded location data (EXIF GPS).
Contact Forms
When you submit a contact form, we collect:
- Name
- Email address
- Phone number
- Property or project details
We retain contact form submissions for customer service and business record purposes. We do not use submitted information for unsolicited marketing unless you explicitly opt in.
Cookies
Our website uses cookies to:
- Improve website functionality
- Store user preferences
- Enable security features
- Analyze website traffic
You can disable cookies through your browser settings at any time.
Types of Cookies We May Use
- Essential cookies (site functionality)
- Analytics cookies
- Security cookies
If you leave a comment, you may opt in to saving your name and email in cookies for convenience.
Analytics
We may use third-party analytics services such as Google Analytics to collect anonymous usage data including:
- Pages visited
- Time on site
- Device type
- Browser type
- General geographic region
Analytics providers may use cookies or tracking technologies. You may opt out by:
- Adjusting your browser settings
- Using browser tracking blockers
- Visiting Google’s Ads Settings page (if applicable)
We encourage you to review your analytics provider’s privacy policy.
Who We Share Your Data With
We do not sell personal information.
We may share limited data with:
- Website hosting providers
- Email providers
- Website maintenance providers
- Analytics providers
- Government authorities if legally required
All service providers are required to safeguard your information.
How Long We Retain Your Data
We retain data only as long as necessary:
- Contact form entries: up to 24 months
- Customer service records: up to 5 years
- Contracts and invoices: per legal/tax requirements
- Analytics data: 12–24 months
You may request deletion of your personal data at any time, subject to legal retention requirements.
Your Data Protection Rights (GDPR – European Union)
If you are located in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure (“Right to be Forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at the information listed above.
You also have the right to lodge a complaint with your local data protection authority.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights:
Right to Know
You may request disclosure of:
- Categories of personal information collected
- Sources of collection
- Business purpose for collecting data
- Categories of third parties receiving data
Right to Delete
You may request deletion of personal information we have collected about you.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt-Out of Sale
Hoyt Arbor Care LLC does not sell personal information.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
To submit a CCPA request, contact us using the information listed above.
We may need to verify your identity before processing your request.
Where Your Data Is Sent
Our website may be hosted on servers located outside your state or country. If personal data is transferred internationally, we ensure safeguards are in place, including:
- Encrypted HTTPS connections
- Secure hosting providers
- Contractual data protection agreements
For EU residents, we rely on appropriate safeguards such as Standard Contractual Clauses where applicable.
How We Protect Your Data
- SSL/HTTPS encryption
- Secure hosting infrastructure
- Access controls
- Regular software updates
- Malware and firewall protection
We implement reasonable security measures including:
While no method of transmission is 100% secure, we take reasonable steps to protect your information.
Data Breach Procedures
In the event of a data breach, we will:
- Investigate and contain the issue
- Notify affected individuals when legally required
- Report to authorities if required by applicable law
- Implement corrective security measures
Third-Party Data
We generally collect data directly from users. We do not purchase or receive personal data from advertisers or data brokers.
Automated Decision Making
We do not engage in automated decision-making or profiling that produces legal or significant effects on users.
Industry Regulatory Disclosures
Hoyt Arbor Care LLC operates in compliance with applicable federal, state, and local laws governing arboricultural and environmental services. We also comply with applicable data protection laws, including GDPR and CCPA where applicable.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page regularly.